Are Fat Dog Cookies' nut free?
No - we can not guarantee our cookies are nut free. However, none of the ingredients we use in The Classic Chocolate Chip Box or The Spectacular Sprinkle Box contain nuts. Ingredients used in other boxes may be processed in the same facilities as nuts. We will note in each description of the listing if the ingredients used in that box are processed with nuts.
How many cookies come in a box?
Each box contains 6 or 12 cookies.
What is your cancellation policy?
We personally bake the cookies fresh based on orders received. If you cancel your order before 48 hours in advance, you will receive a credit for 100% of your order. If you cancel with less than 48 hours, you will receive a credit for 50% of your order. If you cancel with less than 12 hours before pick-up time, no credit or refund will be given. The credit expires 30 days from cancellation date.
How long do cookies stay fresh?
We recommend you place cookies in a Tupperware to ensure freshness for up to 5-7 days. Place them in the freezer for to preserve freshness for up to 2 weeks.
Do you offer other flavors besides chocolate chip?
Yes - we offer limited edition boxes in addition to our Classic Chocolate Chip Box and our Spectacular Sprinkle Box. We also offer limited edition boxes for holidays!!
I want to order cookies but none of the times work for me, what should I do?
No worries, we are happy to work with you to find a time that works for you to pick-up or have your cookies dropped-off. Please text 908-230-0141 prior to placing your order.
How can I get my cookies?
We offer free pick-up in Westfield, NJ as well as delivery for only $5.99 to Westfield, Scotch Plains, Clark, Fanwood, Cranford, and Garwood. Please note for delivery orders, there must be someone at the location to receive the cookies during the designated time spot as the weather and animals have not been so kind to our cookies. We also offer shipping anywhere in the United States for $15. Delivery may not be available for every pick-up date.
Do you offer contactless pick-up/drop-off?
Absolutely!! If you prefer contactless pick-up/drop-off please leave a note when placing your order.
How does contactless pick-up/drop-off? work?
For pick-up orders, you will text us when you arrive and we will place the cookies in a cooler on the porch. For delivery orders, we will place the cookies on the porch, ring the doorbell, and send you a text message with a picture of where we left your cookies. We recommend someone is home to receive the cookies right after we drop them off as we know animals like our cookies too. Also, extreme weather does not treat our cookies well.
What is the best way to serve the cookies?
Our cookies are fresh and ready to serve as soon as you pick them up. We recommend microwaving for 10-15 seconds to get a warm gooey cookie.
Are you on social media?
Yes - follow us on Instagram and Facebook at Fat Dog Cookie.
No - we can not guarantee our cookies are nut free. However, none of the ingredients we use in The Classic Chocolate Chip Box or The Spectacular Sprinkle Box contain nuts. Ingredients used in other boxes may be processed in the same facilities as nuts. We will note in each description of the listing if the ingredients used in that box are processed with nuts.
How many cookies come in a box?
Each box contains 6 or 12 cookies.
What is your cancellation policy?
We personally bake the cookies fresh based on orders received. If you cancel your order before 48 hours in advance, you will receive a credit for 100% of your order. If you cancel with less than 48 hours, you will receive a credit for 50% of your order. If you cancel with less than 12 hours before pick-up time, no credit or refund will be given. The credit expires 30 days from cancellation date.
How long do cookies stay fresh?
We recommend you place cookies in a Tupperware to ensure freshness for up to 5-7 days. Place them in the freezer for to preserve freshness for up to 2 weeks.
Do you offer other flavors besides chocolate chip?
Yes - we offer limited edition boxes in addition to our Classic Chocolate Chip Box and our Spectacular Sprinkle Box. We also offer limited edition boxes for holidays!!
I want to order cookies but none of the times work for me, what should I do?
No worries, we are happy to work with you to find a time that works for you to pick-up or have your cookies dropped-off. Please text 908-230-0141 prior to placing your order.
How can I get my cookies?
We offer free pick-up in Westfield, NJ as well as delivery for only $5.99 to Westfield, Scotch Plains, Clark, Fanwood, Cranford, and Garwood. Please note for delivery orders, there must be someone at the location to receive the cookies during the designated time spot as the weather and animals have not been so kind to our cookies. We also offer shipping anywhere in the United States for $15. Delivery may not be available for every pick-up date.
Do you offer contactless pick-up/drop-off?
Absolutely!! If you prefer contactless pick-up/drop-off please leave a note when placing your order.
How does contactless pick-up/drop-off? work?
For pick-up orders, you will text us when you arrive and we will place the cookies in a cooler on the porch. For delivery orders, we will place the cookies on the porch, ring the doorbell, and send you a text message with a picture of where we left your cookies. We recommend someone is home to receive the cookies right after we drop them off as we know animals like our cookies too. Also, extreme weather does not treat our cookies well.
What is the best way to serve the cookies?
Our cookies are fresh and ready to serve as soon as you pick them up. We recommend microwaving for 10-15 seconds to get a warm gooey cookie.
Are you on social media?
Yes - follow us on Instagram and Facebook at Fat Dog Cookie.